For urgent technical issues or time-sensitive inquiries, email us directly at support@iprates.com with “URGENT” in the subject line. Our support team monitors this inbox continuously during business hours (9 AM – 6 PM PT, Monday-Friday) and aims to respond within 2 hours to urgent requests.

We strive to respond to all inquiries within 24 business hours. Partnership and advertising inquiries may take up to 48 hours due to the need for internal consultation. If you haven’t heard back within this timeframe, please check your spam folder or follow up with another email.

To submit a product for review, please fill out the form above and select “Product Review Submission” as the subject. In your message, include details about the product, its unique features, and why our audience would find it valuable. Our editorial team reviews all submissions and will contact you if they’re interested in proceeding with a review.

Yes, our team of technical experts is available for consulting engagements related to IT infrastructure, security assessments, and technology strategy. For consulting inquiries, please select “Partnership Opportunity” in the form above and specify your needs. A member of our consulting team will follow up to discuss how we can assist your organization.